Americas Client Service PDS Sec. MO

Join Barclays as the Americas Client Service PDS Sec. MO, where you’ll have the chance to play a key role within the team that manages the operational functions for Listed Derivative (ETD) and OTC Clearing. The PDS Client Services team works closely with the PDS Business to provide exceptional service and optimal solutions to a large client base. In this role, you will manage client operations from mandate acquisition, to account go-live and beyond, provide world class client service, facilitating client during onboarding, managing daily margin requirements and queries along with other duties.

To be successful as an Americas Client Service PDS Sec. MO, you should have:

• Deliver exceptional client service by managing onboarding, operational workshops, and daily margin queries with professionalism and efficiency

• Drive process improvement by identifying opportunities to streamline and standardize workflows across listed and OTC clearing

• Enhance controls and collaboration by implementing risk-compliant efficiencies and partnering with PDS teams to ensure consistent, client-focused solutions

Some other highly valued skills may include:

• Proficiency in Microsoft Office Suite with a strong willingness to learn and adapt to internal systems

• Technical confidence and resourcefulness, by consistently seeking ways to enhance workflows and support team goals

• Ability to demonstrate team-player behavior, by contributing to team efficiency and improvement projects

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in Whippany, NJ.

Minimum Salary: $70,000

Maximum Salary: $140,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of a competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.

• Collaboration with teams across the bank to align and integrate operational processes.

• Identification of areas for improvement and providing recommendations in operational processes.

• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.

• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.

• Identification of industry trends and developments to implement best practice in banking operations.

• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.

• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes

• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.

• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.

• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.

• Take ownership for managing risk and strengthening controls in relation to the work done.

• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.

• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.

• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.

• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.