JOC Physical Security Control Room Operator

Embark on a transformative journey with our Joint Operation Center team as a JOC Physical Security Control Room Operator. At Barclays, our vision is clear: to redefine the future of banking and craft innovative solutions. As an Analyst on our team, you’ll have the opportunity to scan the horizon for threats and risks. In this role, you will assist with incident response by tracking, reporting, and escalating information to senior members and stakeholders. You’ll play a vital role in helping prevent, protect, and deter potential risks from materializing and respond swiftly if they do. This is a unique opportunity to be part of a high-impact team that scans the horizon for threats, resolves exceptions, and strengthens Barclays’ overall risk and control framework.

To be successful as a Physical Security Control Room Operator, you should have:

• A General understanding of Electronic Access Control Systems (EACS) and Video Monitoring Systems

• Experience handling security inquiries and delivering quality incident reports to senior stakeholders in a timely manner

• A solid understanding of incident assessment, including on-site and off-site Events, Travel Security, and asset protection

• Ability to multi-task and balancing competing demands of priorities

• Flexibility to work Mon – 12am – 8am shift

Other highly valued skills include:

• A solid level of skills needed for absorbing processes and procedures into practice

• Technical, administrative, and organizational skills

• The ability to research and evaluate multi-layered and varied data, producing concise timely reports and relevant recommendations

• High dependability

• Consistent operational effectiveness

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in Whippany, NJ.

Minimum Salary: $65,000.00

Maximum Salary: $95,000.00

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To develop risk management strategies that support the protection of the bank's regional sites against a range of variables. 

Accountabilities

• Management of specialist security services to support the bank’s regions through site level security oversight activities including the execution of security risk assessments and the alignment of security objectives, contractor management to review the effectiveness of existing physical controls.
• Implementation of security policies to ensure the effectiveness of existing security operations and controls such as the bank's systems, applications and networks.
• Development and implementation of risk management strategies to identify and mitigate physical security risks, including access, fire and natural disasters, and implement security controls and provide training to colleagues to mitigate those risk.
• Development of crisis management and contingency plans for the bank's facilities, evaluated through simulations, to demonstrate how colleagues should coordinate with stakeholders during a crisis.
• Management of stakeholder relationship including colleagues, vendors and regulatory agencies to algin security operations with the bank's objectives.

Analyst Expectations

• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.