AVP - Digital Product Owner

What will you be doing?

Barclays Services LLC seeks AVP - Digital Product Owner in Wilmington, DE (multiple positions):

• Serve as bridge between business and technical team by leading implementation of new functionality that impacts Mobile native app – iOS and Android.

• Guide development and business teams to impact Key Performance Indicators (KPI) for Digital Active rates and call reduction. Conduct project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows.

• Coordinate with guild members from Lean Control team and ensure Barclays remains complaint by completing all Regulatory and Mandated projects by assigned deadline.

• Implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls through continuous co-ordination with technical team.

• Progressive elaboration sessions and project planning sessions to bring in ideas to team by continuous participation.

• Engage with lead product owners in defining overall user experience and collaborating with appropriate technical teams involving User Interface/Experience design team(UI/UX) and Business group to elicit, interpret, analyze and validate requirements for new functionality requested by business groups.

• Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering.

• Focus on project communication resulting in better cross team dependency mapping.

• Perform workflow and capacity analysis on current state model and develop the future state operating model for each class/LOB undergoing adoption.

• Gather, document and analyze requirements, procedures and problems to improve and automate existing systems and business workflows.

• Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners.

• Analyze business and technical requirements, ensuring requirements are captured as user stories.

• Transform business requirements into technical or system requirements, and write and maintain user documents as supporting artifacts built and delivered by team, using Rally/Agile Central, Microsoft Visio, HP Quality Center, MS Project and Sharepoint.

• Resolve requirements related impediments affecting progress and making recommendations.

• Provide support to QA test engineers with test cases and guidance, Inclusive of involvement with Performance testing and PEN testing team.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. 

Accountabilities

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.