Investment Support - Discretionary Portfolio Management - 12 month Fixed Term Contract

Join us as an Investment Support Specialist (12 months maternity cover) in the Discretionary Portfolio Management (DPM) team, where you'll provide vital support to the Dublin team, assisting with daily tasks and collaborating with Discretionary Portfolio Managers, Investment Advisors, and bankers. Your role will involve preparing for client meetings, responding to portfolio administration queries, and assisting with various DPM activities like the deceased process, discount requests, and error resolution. You’ll also manage redemptions, cash withdrawals, and transfers, while overseeing daily checks for DPM solutions. You’ll ensure new accounts are set up in line with the Mandate and manage Charles River investment rules. Building strong relationships with colleagues across Dealing, Operations, and Servco is key, and you’ll act as a point of contact for Third-Party Custodians. Effective time management will be essential as you balance priorities and manage projects related to business development and risk management. Additionally, you’ll assist with order building and support two-eye or four-eye checks. Prior experience in investment or administration is preferred.

To be successful as an Investment Support Specialist in Discretionary Portfolio Management, you should have experience with:

• Private Banking or financial services, with a focus on HNW, UHNW, and Family Office clients
• Good communication skills and understanding of investment product risks and suitability
• Up-to-date knowledge of market trends, products, and regulations
• Good time management and experience with investment administration

Some other highly valued skills may include:

• Expertise in asset classes (equities, bonds, funds, alternatives, derivatives, FX) and portfolio construction
• Previous experience of completing administrative tasks connected to the full spectrum of investment solutions
• Good technical knowledge of global markets and investment services
• Understanding of Irish regulatory requirements and compliance policies
• Ability to collaborate across teams and jurisdictions and to work in a small team

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Dublin.

This role is regulated by CBI.

Purpose of the role

To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. 

Accountabilities

• Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
• Understanding of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings.
• Response to customer inquiries, attend client meetings and obtain a detailed understanding of complex personal / corporate financial circumstances in order to provide options for suitable product solutions. Support with resolution of issues, and provision of guidance on product usage.  .
• Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
• Assistance with the development and execution of marketing materials for the product, such as pitch materials and client presentations.
• Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
• Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.