Employee Relations Specialist

As an Employee Relations Specialist Assistant Vice President, you will work to support the business by managing complex employment matters and Employee Relations cases covering several topics. You will provide comprehensive advice and counsel to Managers adhering to relevant employment law and Barclays’ employment policies and practices. This would include giving technical advice and support to managers and employees on a range of topics (including Disciplinary, Capability, Grievance and Sickness) and investigating matters where required.

To be successful as an Employee Relations Specialist AVP, you should have/be:

• HR professional with strong Employee Relations experience.

• Ability to build a wide network across the organization, comfortably navigating ambiguity and interacting with colleagues at all levels of the organization.

• Ability to manage a high volume of ER Cases/workplace matters.

• An understanding of employment legislation; familiarity with UK employment law and requirements with respect to UK Conduct Rules.

Some other highly valued skills may include:

• Prior Employee Relations experience.

• Ability to balance commercial goals with legal risk.

• Proven track record of giving technical, commercial and strategic advice.

• Relevant experience of managing complex high-risk cases across a number of topics e.g. disciplinary, capability and grievance, and investigating matters where relevant.   

• Ability to analyse data to identify thematics and implement strategic initiatives.

• Previous experience in designing and delivering Manager training.

• Experience with large-scale programs and projects, including organizational change efforts.

• Evidenced maturity in handling of sensitive personal matters.

• Outstanding written and verbal communication, including the ability to influence others and distil information into key messages.

• Proven team player and motivated self-starter with the ability to multi-task in a fast-paced environment.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital/ technology, as well as job-specific technical skills.

This is a permanent role strictly based in Glasgow.

Purpose of the role

To support the business with the management of employee relations cases, in line with relevant policies, procedures and regulatory requirements. This includes providing professional advice, support and guidance to managers and employees on a range of topics (including Disciplinary, Capability, Grievance and Sickness), and investigating matters where required. 

Accountabilities

• Provision of ER advice on a range of topics, including reviewing and drafting of documentation, advising on process as well as potential employment / legal risk. Supporting directly where required, often with senior complex, and regulatory matters.
• Investigations to resolve employee complaints, grievances, and disciplinary matters and guidance on the completion of these, supporting managers and employees as required.
• Employee relations policies and procedures development, implementation, and maintenance, aligning these to all applicable laws, regulations and the overall business strategy.
• Production and deployment of ER training in coordination with our control partners with a focus on prevention.
• Production and delivery of ER metrics, sharing insights with stakeholders on employee relations issues and trends.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.