Operations Analyst Graduate Programme 2025 Glasgow

If you're a recent graduate or soon-to-be graduate, join us and unlock a world of carefully curated experiences, knowledge, and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. Put simply, we’ll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success, and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you’re curious, creative and ambitious, this is a world in which you can truly belong.

2-year rotational programme designed to give you depth and breadth of experience.

Why the Operations Graduate Programme?
At any given moment, Barclays is a hive of activity and opportunity. A couple gets their first mortgage, or uses a credit card to finance a family holiday. In the same breath, a business agrees the asset financing for a new fleet of vehicles, or our team raises debt financing for a university’s refurbishment – such as building new accommodation or sports facilities. It’s all happening at once, every minute of the day.

To maintain that real time activity around the world, across investment, corporate and retail banking, you need smooth-running, constantly improving systems behind the scenes. Payments need to be processed. Credit card systems need to be maintained. Trades, equity transactions, debt financing – you name it – it has to be slick, effective and swiftly processed so our customers and clients receive excellent service, every time. That essential work, encompassing absolutely everything we do, is down to the Operations team. Put simply, they’re the heartbeat of the bank.

Real responsibility, right away
You’ll start with five weeks of intensive training, after which, you’ll join our team, building a solid foundation in Operations and helping the Group deliver our strategy – in the right way. You’ll join either our Global Markets Operations group or our Cards and Payments team. As a full-time analyst, you may:

• Perform KYC tasks while following standard procedures related to Client Due Diligence and AML policies
• Monitor real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems
• Work on incident, problem and change management issues to improve services across the bank
• Support continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes
• Provide support for cleared derivatives, performing perform daily reconciliation of related fees
• Undertake a range of complex customer and product related processing activities.

Operations at Barclays
Millions of people, businesses and corporations across the globe rely on Barclays. From helping people buy their first homes to enabling companies to grow; from the day-to-day personal finances that make life possible to the massive investments that help whole economies thrive, Barclays is there. Every minute of every day. And none of this can happen without the smooth-running, ever improving systems behind the scenes. Payments need to be processed. Credit card systems need to be maintained. Trades, equity transactions, debt financing — all of these must be verified and swiftly processed.

What we are looking for:
To be considered for this programme, you must be motivated with a strong degree or expected degree – in any area.

Ideally, you would also have:
A customer-driven attitude and an ability to quickly adapt to change and learn new technologies, a passion for hunting out what’s new on the market and how it can improve what you do. We are looking for someone who is tech savvy, curious and creative disruptive approach: you’re not content with the status quo if there’s a way to do it better, and have the ability for turning complex data into easily understood insights and are happy talking to anyone.

Working at Glasgow
Barclays Glasgow is at the heart of our business in Scotland, and a site of strategic importance. We have been in Scotland for 250 years, and our significance has never been as important as it is today: we’re recognised as a centre of excellence.

It’s the focus for a national team of 2,500 people that offers the latest technology and a superb working environment

The vibrant and buzzing city of Glasgow offers endless opportunities to enjoy life outside the office. From major exhibitions to festivals, you’ll find the best of culture, food, sport, art and entertainment.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Please note this is a job posting for our 2024 Internship cohort, please do not apply to this position if you have not recently completed an Internship with Barclays. For those interested in our 2025 internship or graduate opportunities, those applications will be opening soon.

Purpose of the role

To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.

Accountabilities

• Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
• Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems.
• Address incident, problem and change management issues to improve services across the bank.
• Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes.
• Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities.
• Participation in training and development programs to enhance skills and knowledge.

Analyst Expectations

• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies / procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation, and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisation’s products, services, and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.