AVP - APAC Prime ETF Middle Office

This is an exciting opportunity to join us as a AVP – APAC Prime ETF Middle Office. You will be responsible for managing the ETF creation & redemption lifecycle in Hong Kong and other Asian markets and also supervise the team to ensure all exceptions, and queries are resolved in a timely manner.

Other key focus of the role will include:

• Work with Trading, Trade Capture Utility, back office, custodians and brokers on resolving any queries from internal or external sources
• Review operational guides and define operating model to support ETF operations
• Actively question and challenge existing practices / procedures and make improvement suggestions
• Engage with Project and IT teams on all projects and UAT sessions
• Engage with Regulatory Control and be aware of all regulatory requirements

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, as well as job-specific technical skills.

To be successful for the role, candidates should possess the following skills or experience:

• Bachelor’s degree in Business, Finance or equivalent with preferably 4+ years relevant experience in trade support / capital markets / custodial function
• Excellent communication skills, experience dealing with traders and management preferred and with strong knowledge of ETF and the creation/redemption process in Hong Kong
• Ability to multi-task in a high pressure, time sensitive environment and excellent analytical and problem-solving skills
• Attention to detail and strong sense of ownership and a team player with ability to work autonomously and independently
• Knowledge of Asia equities markets and equity derivative products including equity swap is a plus
• Experience in reviewing operational guide and fund prospectus is a plus
• Experience in the process design or improvement projects and a strong mindset for continuous process improvement
• The role holder will need to be fluent in English. Proficiency in Cantonese and Putonghua is a plus as he/she will be dealing with Asian markets

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.