BUK Technology Portfolio Delivery Head

Key Accountabilities

• Manage execution of the BUK Technology Portfolio across all CIO teams and stakeholders
• The portfolio execution accountability is divided across PODs and Enterprise Programmes each with an accountable CIO. This role will oversee all BUK Technology delivery commitments across sustain, control, run the bank and build the bank capacity creation and its technology transformation, creating a framework to effectively manage delivery, risks and issues.
• Apply the right processes, tools, methods and skills to manage the delivery of the portfolio from business case through to closure.
• The role will have a accountability to the BUK CIO

Stakeholder Management and Leadership 

• Stakeholder engagement will involve running working groups, portfolio governance forums and interacting with wide range of stakeholders
• Build trusted relationships with a network of key stakeholders that help influence the portfolio outcomes, acting as an advocate for the change and joining up executives and delivery teams
• Provide regular and effective communication of updates and changes to the portfolio Accountable executives and key stakeholders
• Develop a stakeholder plan to ensure all stakeholders are appropriately engaged and aware of their roles in the portfolio/project
• Proactive in initiating early engagement with key stakeholders to ensure effective partnership across all relevant areas of the business, which includes openness to giving and receiving challenge at all levels.
• Provides insight and guidance where control enhancements require alignment across multiple stakeholders.

Portfolio Economics 

• Review all financials including costs and workforce requirements, in partnership with Finance ensuring ongoing costs meet targets and budget requirements
• Determine, monitor and review workforce requirements, resource mix to ensure they are appropriate to deliver the portfolio.

Decision-making and Problem Solving 

• Skilled in operating within complex and changing environments
• Strong decision making skills to determine when to make the decision and when best to escalate
• Seek to develop or enhance existing systems/processes
• Provide advice and guidance influencing the effectiveness of the portfolio
• Be able to consider multiple options from different perspectives in order to identify pragmatic and effective solutions.

Purpose of the role

To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. 

Accountabilities

• Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
• Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
• Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
• Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives.
• Management of project budgets, ensuring that projects are delivered within the agreed budget.
• Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
• Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
• Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.