Infrastructure Engineer

Join us as an Infrastructure Engineer to support the design and strategic planning of our Data Centre infrastructure. Our team plays a critical role in ensuring robust, scalable, and efficient IT platforms that underpin the organization’s operations.

This Infrastructure Engineer is accountable for managing all installations and removals of IT equipment from UK and EMEA Computer Rooms. Having a full understanding of the UK and EMEA computer room demand and capacity outlook along with ensuring any company strategic plans are understood and progressed working alongside key stakeholders. All Computer Room programs relating to Infrastructure capacity changes, IT deployments, IT removals, site closures and site power downs tasks need to be scheduled and progressed to Barclays standards. The Infrastructure Engineer role will ensure an aligned central service is provided to the wider Data Centre team as well as other key stakeholders across the Barclays IT function.

This role involves working across multiple technology domains, applying deep technical knowledge to align infrastructure components with wider Data Centre design standards. You’ll contribute to strategic planning and operational excellence, ensuring compliance and resilience across our IT estate.

This role involves working standard hours but will require ad hoc evening and weekend hours. The position also requires regular travel across the UK and occasional travel within Europe.

To be successful as an Infrastructure Engineer, you should have experience with:

• Extensive knowledge relating to all IT platforms with a comprehensive understanding of how each component integrates into wider Data Centre Design (Design-level understanding).
• In-depth knowledge and understanding of Data Centre (DC) and Mechanical and Electrical Systems (M&E) at a technical level which enables strategic planning.
• Working knowledge of Microsoft products (Word, Excel, PowerPoint, Outlook).

Some other highly valued skills may include:

• Experience of service delivery protocols and ITIL methodology.
• Experience of running and responding to internal and external audit processes.
• Familiarity with AI co-pilot tools and automation frameworks that can streamline repetitive tasks and optimise day-to-day operations.
  

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure.  Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. 

Accountabilities

• Build Engineering:  Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
• Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
• Automation:  Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
• Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
• Teamwork:  Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
• Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.