Site Reliability Engineer

Join Barclays as a Site Reliability Engineer, where you'll leverage automation, software engineering, and operational excellence to ensure our critical platforms remain resilient, available, and ready to support millions of customers every day.

We are looking for engineers who are passionate about eliminating manual effort, automating operational processes, improving platform reliability, and building scalable solutions through code. This role is ideal for someone with a strong automation mindset, excellent scripting skills, and experience managing complex enterprise environments.

To be successful as a Site Reliability Engineer, you should have experience with:

• Good Python development skills for automation, tooling, operational engineering, and reliability improvement initiatives.
• Hands-on experience with Ansible for configuration management, infrastructure automation, deployment orchestration, and operational runbook automation.
• Experience developing automated solutions to improve availability, reduce operational overhead, and enhance platform reliability.
• Proficiency in Linux/Unix environments and Bash/Shell scripting.
• Good understanding of CI/CD principles and automated deployment pipelines.
• Experience with monitoring, observability, alerting, and operational telemetry platforms.
• Good troubleshooting and problem-solving skills with the ability to perform root cause analysis and incident remediation.
• Experience working in Agile teams using Jira and related delivery practices.
• Understanding of Site Reliability Engineering principles, including reliability engineering, operational excellence, capacity planning, resilience, and service availability.

Some other highly valued skills may help:

• Experience administering enterprise database platforms such as Oracle.
• Knowledge of Oracle Database architecture, PL/SQL.
• Experience with enterprise observability platforms such as Splunk, Elastic, Observe, Grafana, Prometheus.
• Familiarity with Infrastructure as Code and platform engineering practices.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology capabilities, as well as job-specific technical skills.

The location of your role is Knutsford.

Purpose of the role

To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. 

Accountabilities

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring.
• Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
• Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning.
• Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations.
• Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.