Sales Tech BA / PM

Join us as a Sales BA / PM at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful in this role, you should:

• Work towards alignment of agreed business outcomes ensuring the outputs, business outcomes and user stories that have been defined support the delivery of the agreed outcomes of a change initiative.
• Understand the target state business outcome for the programme by partnering with the business sponsor, assigned delegates, and Project / Technology leads  from inception through delivery to closure.
• Capture of business features and requirements from stakeholders into relevant business requirements documents / relevant artifacts for purpose of iterative discussion and review with stakeholders from inception to agreed closure.
• Initiate conversations as needed with recommended stakeholders, take ownership on liaising to gather feedback, suggestions, and input and consolidate into final outcome.  Communicate effectively on timelines for testing and delivery to manage expectations.
• Work with the Programme management team to contribute into central governance forums / working groups that are stood up to agree process of facilitating continuous review and updates as needed.

Other highly valued skills include:

• Advanced interpersonal & communication skills. Able to communicate confidently with broad set of stakeholders across business and technology.
• Stakeholder  management: The ability to effectively liaise with, influence business stakeholders at all levels, taking account of their levels of influence and interest.
• Critical thinking and problem solving which are able to take into account future state solution where needed.
• Decision-making – strong decision-making in a fast-paced and pressurized environment.
• Risk and issue management: The ability to identify and communicate delivery risks and issues related to the business outcome that has been defined.

You may be assessed on the key critical skills relevant for success in role, such as strong experience in project management, stakeholder management and planning as well as job-specific technical skills.

This role is based out of our Canary Wharf office.

Purpose of the role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. 

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.