AVP Ops Readiness

Step into a role of AVP Ops Readiness, where you’ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience.

To thrive in this role, you’ll need some previous experience in:

• Assume responsibility for change management to Global payments applications working with our technology teams to develop new Products and keep up to date with regulatory changes.
• Accountable for defect prioritisation, scheduling and benefits validation in various payments systems.
• Responsible for ensuring operations interests are represented in the various technology led change programs.
• Actively participates in projects ensuring business requirements and designs are understood and agreed by all stakeholders.
• Working closely with our Tech and Product partners to influence change, maximising opportunities to automate, improve control environment and reduce manual touch points.
• Oversees and validates testing for changes and system enhancements.
• Proven experience of operating a mature control environment and embedding strong risk culture
• Strong technical knowledge and understanding of change principles and supporting systems used across Global Payment Services
• Communication skills - takes initiative to effectively partner and collaborate across the organisation and externally to drive the right business outcomes drive performance. Strong negotiation skills required to work as a team and effectively meet business strategic agendas and requirements.
• Strong storytelling and presentation skills. Ability to translate often ambiguous and complex problems from technical language to non-technical audiences in a visually impactful way.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Noida.

Purpose of the role

To support Payments with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support with day-to-day payments initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Monitoring the banks payment operations to ensure that they are conducted in an efficient and effective manner and comply with the relevant regulatory requirements.
• Collaboration with teams across the bank to align and integrate payments processes.
• Identification of areas for improvement and providing recommendations for change in payments processes.
• Development and implementation of payments procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on payments performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in payments Services.
• Participation in projects and initiatives to improve payments efficiency and effectiveness.

Assistant Vice President Expectations

• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.