Fraud Detection Technical Delivery Manager

We are looking for a Fraud Detection Technical Delivery Manager to join our dynamic team focused on cutting edge fraud prevention solutions. This role sits within our Fraud Prevention strategy working across three pillars: Identification and Verification, Detection and Servicing.

You'll work closely with our Strategy and Analytics team, driving initiatives to continually optimise our fraud detection platforms to ensure they remain at their best.

To be successful in this role, you should have experience with:

• Strong experience in managing technology delivery projects, utilizing methodologies such as Agile or Scrum, with a proven track record of delivering projects on time and within budget.
• Excellent skills in communication and collaboration with cross-functional teams, including IT, compliance, and business units, to align project goals with organizational objectives.
• Familiarity with financial regulations and compliance standards related to fraud prevention, such as PCI DSS, GDPR, and anti-money laundering (AML) laws.
• Ability to lead and mentor a team of technical professionals, fostering a culture of innovation and continuous improvement in fraud prevention practices

Other highly valued skills include:

• Deep understanding of fraud prevention technologies and methodologies, including machine learning algorithms, data analytics, and real-time transaction monitoring.
• Understanding of user-centered design principles to enhance the usability of Tech platforms, ensuring that they meet both technical and user needs.

This role will be based in our Northampton campus.

Purpose of the role

To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. 

Accountabilities

• Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints.
• Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations.
• Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies.
• Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges.
• Management of change requests and communication with stakeholders throughout the project lifecycle.
• Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.