Change Process Data Analyst (BA4)

Join us as a Change Process Data Analyst (BA4) at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with Solution Architect, as well as job-specific skillsets.

To be successful as a Change Process Data Analyst (BA4), you should have experience with :

• Leverage the CELONIS Process Intelligence Platform to analyze, model, and optimize prioritized Compliance business processes.  Collaborate with process owners and functions technology partners to identify, isolate, extract and exploit appropriate relevant data sources.  Implement process mining/monitoring as appropriate and map processes to identify inefficiencies and potential areas for simplification, digitization and automation.  Recommend and implement improvements to processes based on data-driven insights from CELONIS. Track process performance against established models and identify deviations using tools like Process Adherence Manager.

• Self-starter.

• Strong organizational and problem-solving skills, ability to multi-task and demonstrate flexible thinking.

• Ability to distil complex issues to clear and concise briefings for management.

• Ability and willingness to recommend solutions.

Basic/ Essential Qualifications:

• Strong understanding of Business Process Management (BPM) principles: knowledge of BPM methodologies and best practices.

• Proficiency with the CELONIS platform: Including Process Designer, Process Navigator, and other relevant tools.

• Experience of IBM Blueworks Live and associated tools.

• Data Analysis and Interpretation: Ability to analyse large datasets, identify trends, and draw meaningful conclusions.

• Communication and Collaboration: Excellent communication skills to convey technical information to both technical and non-technical audiences.

• Problem-solving and analytical skills: Ability to identify root causes of process inefficiencies and develop effective solutions.

Desirable skillsets/ good to have:

• Good knowledge of process capture and process architecture development methodologies.

• Evidence of being involved in the successful delivery of project/programmes.

• Experience of working in a global matrix environment.

• Prior experience within Compliance/Financial Crime change environment.

This role will be based out of Pune.

Purpose of the role

To implement data quality process and procedures, ensuring that data is reliable and trustworthy, then extract actionable insights from it to help the organisation improve its operation, and optimise resources. 

Accountabilities

• Investigation and analysis of data issues related to quality, lineage, controls, and authoritative source identification.
• Execution of data cleansing and transformation tasks to prepare data for analysis.
• Designing and building data pipelines to automate data movement and processing.
• Development and application of advanced analytical techniques, including machine learning and AI, to solve complex business problems.
• Documentation of data quality findings and recommendations for improvement.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.