Core Data Centre Lead, Vice President, Japan

Join us as key member of the Barclays Core Data Centres Services team (CDC) where you will be accountable for the operation of all Data Centres and Computer Equipment Rooms (CERs) across the globe in Japan.

As the Data Centre Manager (DCM) you will provide operational and technical leadership for all Data Centre Operations support activities at the Barclays Tokyo Data Centre site and associated remote sites. Responsibilities include leading the local operational support team; overall accountability for ensuring process and procedures and installation standards are adhered to; oversight of all planned change/access activities and planned maintenance for accountable areas to provide environmental stability; continuously improving processes, methodologies, and overall efficiencies in concert with other Global Data Centre managers across the estate. The DCM will also act as a liaison with business, technical teams, facilities management, and site support teams and will also be the interface with the Chief Security Office (CSO) teams regarding aspects of physical security as it concerns the CDC team. You will play a pivotal role for providing operational and technical leadership for all Data Centre Operations support activities at the site and associated remote sites.

The DCM will also act as a liaison with business, technical teams, facilities management, and site support teams to ensure proper management of installations and decommission activities in the pipeline. The DCM will also interface with the Chief Security Office (CSO) teams regarding aspects of physical security as it concerns the CDC team. Ownership of Audit items related to the site.

Essential Skills/Basic Qualifications:

• Strong verbal and written communications skills in English and Japanese language as the role holder will liaise with local suppliers and help navigate the local laws, rules and regulations.
• Proven Data Centre Operation experience in complex systems environment ,
• Previous managerial experience in either Datacenter Management or Senior Data Centre Operations roles
• Demonstrable understanding of data center lifecycle and emerging technology demands of data center space and knowledge of IT infrastructure services

Desirable skills/Preferred Qualifications:

• Excellent facilitation, organization and presentation skills
• Project Management disciplines
• Knowledge of mission critical electrical and mechanical services
• Experience in vendor management and driving vendor performance
• Experience in the installation, configuration, and management of enterprise IT solutions (Storage, Networks, Servers)

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation management of IT Services to support the banks operations and representing Technology service performance with senior stakeholders and managing IT service risk across the organisation.   

Accountabilities

• Development of strategic direction for IT Services, including the implementation of up-to- date methodologies and processes.
• Management of the IT Services department, including oversight of IT Services colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.  .
• Relationship management of IT Services stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
• Development and implementation of policies and procedures for IT Services, implementation and adherence of control targets and standards, policies and procedures for IT Services, managing adherence to group SLAs and controls associated with core technology production activities in incident, problem, and change.
• Management of IT Services risk, including identification of potential IT Services risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s change and compliance functions.  .
• Monitoring the financial performance of the IT Services department, including revenue, profitability, and cost control, driving value from any commercial agreements, strong management of any directly controlled costs etc.
• Management of IT Services projects, including driving successful research and related product launches, and deliverance of integrated solutions to clients.
• Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.