Network Relationship Manager

Embark on a transformative journey as Network Relationship Manager.  At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions and support our business partners achieve the best outcomes for our clients. Network management is responsible for the oversight of the firm’s cash, securities and clearing activities done through our global Financial Market Infrastructures and extensive network (FMIs).  The role ensures commercial control, reporting of third-party service delivery, and extensive relationship management with providers. It also supports business growth through market intelligence, risk management, and alignment with strategic objectives.

To be successful as a Business Analyst, you should have:

• Knowledge of Financial Services, preferably experience with custodians, cash agents and other financial market infrastructures (such as central clearers – FICC, NSCC, OCC, CME etc)

• Experience in financial analysis, analytical thinker, negotiation skills, extensive documentation review

• Project and Change Management background and ability to quickly adapt and communicate complex changes, provide punchy salient summaries.

• Experience with process Management- supporting oversight of the Pune team with account openings, closing and amendments within a control framework.

• Proficient with Microsoft Office Applications, including AI Tools like Copilot and building Sharepoints

Other highly valued skills include:

• Stakeholder Management requiring excellent communication skills ability to manage complex stakeholders.

• Background with custody, cash clearing, market infrastructures, sourcing and/or post trade services or regulatory.

• Experience supporting global businesses and new products.

This role is located in our Whippany, NJ office.

Minimum Salary: $70,000

Maximum Salary: $135,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To ensure that services provided by BX, or third parties are delivered in compliance with Barclays Policy and Standards and meet contractual agreements relating to cost quality and control.  

Accountabilities

• Identification of improvement areas within service delivery processes and procedures to remain efficient.
• Collaboration with various teams to promote alignment between service delivery solutions and the bank's objectives.
• Execution of training and support initiatives to improve the service quality provided by colleagues.
• Collaboration with stakeholders to communicate service delivery performance and any resolve any potential issues.
• Development and maintenance of service level agreements (SLAs) by conducting regular reviews to ensure they remain relevant and effective.
• Management and monitoring of the banks operational team, through the utilisation of data and technology and the alignment of SLAs and KPIs, to ensure that service level agrees are met.
• Implement BX and / or Third-Party Service Management in compliance with Barclays policy and Standards, escalating variance or issues in accordance with governance requirements.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.