Non-Bank Financial Institutions (NBFI) Coverage Banker, Vice President

Embark on an exciting career opportunity within our Non‑Bank Financial Institutions (NBFI) Coverage Team, as a Relationship Director you will manage a portfolio of core client relationships in our FinTech & PSP ( Payment Service Provider) team, demonstrating outstanding customer relationship management skills in order to embed and grow client relationships. You will drive our strategy towards these clients, which entails empowering your relationship team and business partners to deliver the best of Barclays to your clients. You will manage a portfolio of high growth, complex and strategically important Insurance companies, FinTech & PSP, Funds & Asset Managers customer relationships, maximising sustainable income and client profitability through providing excellent service and becoming recognised as a trusted advisor to clients. 

To succeed in this role, you will bring:

• Minimum of 8 years of experience of client relationship coverage, delivering FX, cash management products and services to Insurance companies, FinTech & PSP, Funds & Asset Managers clients

• Strong C-Suite / Senior Treasury decision maker level relationships

• Local / regional market experience of covering clients in this sector

• Originator with an ability to independently lead and drive his/her own portfolio

• Good understanding of Transaction Banking products as well as credit risk and lending experience

• Excellent communication and presentation skills

Essential Skills/Basic Qualifications:

• The Fintech team has a FinTech Training and Accreditation Plan in place, which the successful candidate will be expected to complete as a priority after joining in order to gain specific knowledge of how we cover clients in this sector.

• The candidate should be already experienced in leading complex client relationships and/or in a coverage role with exposure to complex clients and has a demonstrable ability to support such relationships with confidence.

• Requires a good knowledge of corporate banking products and services including those linked to cash management and FX solutions being particularly relevant to the role.

• Credit Skills are required.

• Leadership of others.

• Understanding of Fintech and regulated Non-Bank Payment Service Providers market, the different client types we serve.

• Experience of dealing with High Risk client sectors.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is regulated by the Hong Kong Monetary Authority (HKMA) and the Securities and Futures Commission (SFC).

This role is subject to the Mandatory Reference Checking Scheme (MRC Scheme). If you require more information about the MRC Scheme, you may visit https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2 or consult the Recruiter who is handling your job application.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time

Purpose of the role

To establish and nurture profitable partnerships with both corporate and individual clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success. 

Accountabilities

• Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.