Client Engagement & Regulatory Governance Manager

Join us as a Client Engagement & Regulatory Governance Manager at Barclays where you will support the delivery and governance of a global portfolio of client and regulatory engagement activities. You will play a key role in ensuring that regulatory submissions and client assurances are delivered in a controlled, consistent, and audit-ready manner, while translating complex cyber security inputs into clear, regulator- and client-appropriate outputs.

You will work across global teams to drive governance excellence, enhance quality assurance, and strengthen readiness for external scrutiny, ensuring alignment with Barclays’ risk and control frameworks.

To be successful as a Client Engagement & Regulatory Governance Manager, you should have experience with:

• Managing a large and complex portfolio of regulatory engagements and client assurance activities across regions and stakeholders
• Operating within defined quality assurance and approval frameworks to deliver consistent, accurate, evidence-based, and audit-ready outputs
• Strong working knowledge of cyber security, with the ability to translate complex technical content into clear, non-technical, client- and regulator-appropriate outputs
• Using collaboration and reporting platforms such as SharePoint and MI dashboards to generate insights, support decision-making, and highlight emerging risks
• Supporting audit activities and remediation tracking to ensure timely closure of findings
• Identifying, escalating, and managing risks associated with regulatory and client engagement delivery
• Operating effectively in a global environment, managing multiple priorities and timelines simultaneously

Some other highly valued skills may include:

• Experience within financial services or a similarly regulated industry
• Familiarity with regulatory, operational, and enterprise risk frameworks
• Strong stakeholder management skills across cyber, technology, legal, compliance, and senior leadership teams
• Ability to drive governance consistency across global teams and engagement cycles
• Excellent written and verbal communication skills, including experience engaging with senior executives and regulators
• Experience contributing to continuous improvement initiatives using MI-driven insights
• Strong analytical mindset with the ability to identify trends, risks, and improvement opportunities
• Professional curiosity, strong attention to detail, and a proactive approach to governance

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The role is based out ofPune.

Purpose of the role

To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. 

Accountabilities

• Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management.
• Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders.
• Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework.
• Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk.
• Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices.
• Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision.
• Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.