Risk and Control Lead – Authorised Business Communications

Join us at Barclays in the role of a Risk and Control Lead for Authorised Business Communications, one of the bank’s Compliance risks. In this role you will be responsible for operating key processes that identify, assess, and mitigate risks associated with unauthorised or non-compliant communication channels within the organisation. You will also be required to ensure that all requests for new Authorised Business Communication Channels must be assessed in accordance with established process and be fully approved by key risk partners such as surveillance, records management, and e-discovery.

To be successful as a Risk and Control Lead for Authorised Business Communications you should have:

• Expertise in Compliance and Communication Surveillance Technologies within a Financial Services institution.
• Experience in developing and enforcing Policies and Standards governing approved communication tools and the associated record keeping requirements.
• Practical experience of working in a Risk or Controls role, and the ability to demonstrate a risk-based mindset.
• Experience in governing and overseeing a Risk Category, including but not limited to chairing governance forums, overseeing Risk and Control Self-Assessments (RCSAs) and on-going monitoring of risk exposure.
• Knowledge of the Enterprise Risk Management Framework (ERMF), Operational Risk Framework (ORF), and the Barclays Control Framework (BCF) or equivalent.
• Experience of working in a fast paced, dynamic setting and cross-functional collaboration.
• Ability to lead complex assignments and influence at a senior stakeholder level.
• Excellent relationship and stakeholder management skills.
• Excellent written and verbal communications.

Some other highly valuable skills may include:

• Professional qualification in Risk Management, Controls Management, Compliance, or IT Security.
• An understanding of the Application Development and Technology Lifecycle.
• Ability to interact at all levels across the Bank.
• Precise attention to detail, with an ability to make sound judgements and be comfortable to make suggestions to peers, leadership teams and across operational teams.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.

This role can be based out of Knutsford or Glasgow.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
• Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
• Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.