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Date live: May. 07, 2025

Business Area: Chief Technology Office

Area of Expertise: Change

Reference Code: JR-0000039162

Contract: Permanent

Join us as an Agile Coach. You will be bringing to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. You will be developing scrum principles and sprint goals aligned to industry best practices, and the banks objectives, to foster a high-performing technology team and support the successful progression on scrum projects. You will be maintaining day to day work with the lines of business and bring to life their needs through solutions and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS).

To be successful in this role you should have:

  • Excellent facilitation and negotiation skills with stakeholders at all levels.
  • Experience of working in an Agile transformation environment.
  • An understanding of Java, BDD testing concepts and Public Cloud (AWS).

Some other highly desirable skills include:

  • An understanding in authorisation and authentication technologies such as Policy as Code, IAM (Identity Access Management), IAM solutions (PingGateway, PingAM, PingIDM, PingDS).
  • Experience relationship building skills, patience, and resilience to change current thinking and working practices.
  • Ability to translating technical concepts and solutions to both non-technical and technical teams without losing the detail.
  • Accredited Agile practitioner.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based out of our London office

Purpose of the role

Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results.  Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Accountabilities

  • Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox

  • Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback

  • Optimize Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible

  • Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions

  • Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes

  • Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders

  • Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable

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