US Facilities Mgt and CRES Ops Lead

• 745 based
• At as Supplier Manager for Global Outsourced Service Provider to deliver output based services for Barclays Colleagues for all aspects of Facilities Management including catering.
• CRES Partner to relevant Site Leaders to help the site lead achieve their site’s objectives:
  • Campus Maintenance (BAU Colleague Services, Health & Safety, Maintenance & Engineering, Food & Beverage, Curated Experience, Sustainability, Risk Management).
  • Campus Capital Projects client engagements and operational cost owner.
  • Campus Engagement (Campus SteerCo, Colleague Comms, Curated Experience, Pillar Outcomes & Employee Resource Groups, External Engagement including Local/ Regulatory bodies).
  • Campus Efficiency & Effectiveness (Management of Hybrid Working, Campus Seating & Capacity, Campus Technology e.g. Tech Bar; Team Mate; Connectivity, Travel/Commute/Parking).
• Drive and mobilise Colleague experiences and service standards for refurbished workspace.
• CRES partner to work in partnership with pillar leads to drive site optimisation ROI and pillar outcomes which are measurable and specific.
• Ensure CRES operational deliverables are aligned to the site charter.
• Act as a conduit between the site lead/ stakeholders and CRES to represent respective agendas; and provide seamless solutions.
• Drive site charter/ scorecard CRES deliverables; and provide insights to the site QBR to optimise and future proof the site and set the site and site leader up for success.

Purpose of the role

To oversee and drive a consistent excellent workplace experience, optimising the productivity and wellbeing of the workforce. 

Accountabilities

• Partnering with CRES team on Campus Maintenance (BAU Colleague Services, Health & Safety, Maintenance & Engineering, Food & Beverage, Curated Experience, Sustainability, Risk Management).
• Partnering with CRES team on Campus Engagement (Campus SteerCo, Colleague Comms, Curated Experience, Pillar Outcomes & Employee Resource Groups, External Engagement including Local/ Regulatory bodies).
• Drive Campus Efficiency & Effectiveness (Management of Hybrid Working, Campus Seating & Capacity, Campus Technology e.g. Tech Bar; Teammate; Connectivity, Travel/Commute/Parking).

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.