Director of Retail Capital Projects and Value Management

• This role provides strategic direction and leadership for end to end project delivery as well as maintaining and assuring the Barclays CRES retail real estate and assets including the integration and coordination with all elements of the retail real estate transformation group                           
• This role covers the pre-construction and delivery activity for Retail Capital Project through the management of all internal and external stakeholders and resources.                                                                                      
• This role holder will act as a key interface point within CRES Retail with internal partners across (BUK, GTIS, CSO, Finance and Procurement) collaborating and challenging stakeholders, including senior leaders.             
• This role is critical to the success of the CRES and BUK retail, delivering excellence to our BUK retail business stakeholders. The role holder must recognise and manage a client centric strategic approach at all times      
• The role will primarily be responsible for the end to end process, compliance and outputs for the delivery of capital projects across the UK retail estate (including other such projects which align with capital projects nature)
• Work with internal and external partners to initiate, develop and deliver capital projects                                                                                                            
• Ensure a robust and transparent commercial ownership and governance for both feasibility and project delivery                                                                                                          
• Monitor and manage risk on all project activity and ensure clear communication and escalation    
• Accountable for the governance, reporting, H&S and risk management of all project activity                  
• Contribute to the development of the capital investment plan ensuring it aligns to business plan and strategy                                                                                                                
• Drive the health and safety culture within the department ensure robust adherence by all stakeholders                                                                                                               
• Lead various communication committees to ensure the development of strategy building operations communications for us with internal and external service partners to ensure rigorous governance and assurance prevails.       
• Ensure frequent reporting that can be provide to the business that demonstrates risk, progress and that compliance is being achieved. This is to include guidance on actions being undertaken to improve / remedy any shortfalls.            
• Performance management of the incumbent suppliers                                           
• Strategically identify, lead, and direct new programmes, (incl. Capital Projects) to maintain and assure the condition of the fabric and building services of the CRES retail real estate.
• Work with our CRES retail stakeholders including respective programme managers to collate and present data for both BAU and change purposes                 
• Understands commercial value drivers over a medium term timeframe with in-depth knowledge of competitors and current industry practices                       
• Extensive knowledge how the function integrates with the business division / group to achieve overall business objectives                                                 
• Challenge process and ways of working to invite more efficient methods and value to CRES retail                                                                    
• Ensure that commercial management is succinctly reported and is clear and understandable to those who are not specialists within property construction and Fit Out

Purpose of the role

To manage and develop capital project proposals and operations aligned to the needs of the bank. 

Accountabilities

• Management, development and execution of building, real estate and physical asset security projects and proposals, including workspace, engineering, and facility upgrades.
• Management of planning, design, procurement, resourcing, reporting and construction processes to ensure deliverables are completed on time and within budget.
• Identification of potential risks and issues associated to capital projects and development of risk management strategies to mitigate them by monitoring risk exposure and taking corrective action.
• Management of project budget for real estate and physical security projects by tracking expenses, forecasting costs and identifying cost saving opportunities.
• Management of stakeholder relations including project sponsors, vendors, regulatory agencies, and the facilities management team to align capital project operations with the bank's objectives.
• Identification of opportunities to improve the delivery processes for capital projects and implement best practices to enhance project performance.
• Execution of capital projects that meet agreed quality standards, and are compliant with relevant laws, regulation, and policies.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.