UX/UI Designer

Northampton, England

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Date live: Jan. 14, 2025

Business Area: Customer Digital and Data

Area of Expertise: Product Development & Management

Reference Code: JR-0000026505

Contract: Permanent

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Join us as a UX/UI Designer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

To be successful as a UX/UI Designer, you should have experience with:

Designing + Prototyping - able to create lo-fi wireframes to high fidelity mock ups and interactive prototypes using Figma. Capable of visualising and interacting ideas based on feedback.
Design Systems - an understanding and experience of working with brand, digital design systems and pattern libraries. You can work with and design for these as well as challenge and evolve them.
Design Experience - experience across different types of digital product design, for example: portals, software tools, web, dashboards. Responsive and/or app design.
Cross Team Collaboration - a natural collaborator andeffective communicator, who can work collaboratively with Product Owners, Designers + Development teams iterating and creating components based on user feedback and development constraints.

Other highly valued skills include:

Accessibility Awareness - understanding of accessibility standards such as WCAG to create inclusive designs that work for a diverse audience, including users with disabilities.
Illustration + Icon Design - able to create custom icons, illustrations and graphics that align with the Design Systems visual language. Proficient in vector based design tools such as Adobe Illustrator and Figma to craft these assets.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role will be based out of our Northampton campus with an additional location in Manchester.

Purpose of the role

To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes. Creating products and journeys that meet customers informational, functional and emotional needs.

Accountabilities

Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives. Monitoring impact of design post launch through relevant CX metrics. .
Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences. Efficiently communicate design rationale and advocate for user-centred design principles. Advocate and champion Design Principles within the organisation. .
Development of interactive prototypes and wireframes to visualise design concepts and validate solutions. Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback. .
Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Securing governance oversite and providing design assurance.
User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points. Utilise findings to inform design decisions and enhance the over user experience and translate these into commercial and customer outcomes.
Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry. Proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Will have an impact on the work of related teams within the area.
Partner with other functions and business areas.
Takes responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.