Client Analytics & Insights Analyst

Join us as Client Analytics & Insights Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to evolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful as a Client Analytics & Insights Analyst you should have experience with:

• Experience on designing and delivering Adobe Analytics solutions.

• Expertise with reporting data using Adobe Workspaces.

• Experience of working with product teams to define reports, wireframing and prototyping based on requirements. 

• Analyzing and providing insights based on the data shown on Adobe Analytics reports/dashboards.

• Expertise in providing solution design for data tagging and Adobe Analytics implementation with advanced knowledge of tracking and tagging for measurement of user behavior and user journeys.

• Experience of designing and implementing Adobe Analytics Event-Driven Data Layer (EDDL) and Adobe Launch (Tag).

• Expertise in WebSDK Metadata creation, setting Rules, data elements, variables and plugins

• Expertise in creating technical specification documentation (TSD) and providing test scenarios based on requirements.

• Ability to write clear tagging documentation and communicate technical concepts to non-technical stakeholders.

• Ability to identify change in requirements Vs delivery misses and troubleshooting the same.

• Logical thinker with strong attention to detail.

• Strategic thinker with excellent presentation skills and the ability to communicate with a variety of stakeholders at different levels of seniority and technical knowledge.

Some other highly valued skills may include:

• Prior Payments/Banking domain experience

• Knowledge of any BI Tools such as Tableau/PowerBI is desirable.

• Knowledge of data science techniques and languages such as Python

• Basic Knowledge of Front End Technologies like JavaScript, JQuery, HTML5, CSS3 & Basic Angular.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Pune.

Purpose of the role

To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure. 

Accountabilities

• Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.
• Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.
• Development of processing and analysis algorithms fit for the intended data complexity and volumes.
• Collaboration with data scientist to build and deploy machine learning models.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.