Director, Principal Site Reliability Engineer

To be successful in this role you should have:

• Proficiency in Programming and Scripting - This includes expertise in languages such as Python, Powershell, or Go, which are essential for automating routine tasks and system deployments
• Incident Management and Troubleshooting - The ability to manage incidents effectively, troubleshoot issues swiftly, and perform root cause analysis to prevent future incidents
• Systems Engineering and Automation - A deep understanding of systems engineering, including operating systems, networking, and cloud infrastructure. Proficiency in automation tools is crucial for maintaining system reliability at scale.
• Leadership and collaboration skills to leverage significant local technology workforce to galvanize cross-functional SRE engagement regionally, connecting related efforts and motivating collaboration between teams towards identifying and realizing shared outcomes and goals

Some other highly valued skills include:

• Influential Communication Skills - The ability to communicate effectively with team members and stakeholders, ensuring alignment, inspiring and motivating them to embrace new mindsets, cultures, and SRE working practices. This skill is crucial for driving meaningful change and fostering a collaborative environment where innovative ideas can thrive.
• Knowledge of Cloud Computing - Familiarity with cloud platforms and services, which is increasingly important as more infrastructure moves to the cloud.
• Strong Problem-Solving Abilities - The capability to approach problems methodically and find effective solutions, which is vital for maintaining system reliability.

Purpose of the role

To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. 

Accountabilities

• Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
• Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
• Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
• Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives.
• Management of project budgets, ensuring that projects are delivered within the agreed budget.
• Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
• Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
• Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.