GTSM Markets - Risk & Control Lead

Join us as a GTSM Markets - Risk & Control Lead. At Barclays, every day is an opportunity to innovate, where you'll spearhead the evolution of our GTSM function by maintaining our maturity on various risk and control metrics (KRP, KPI and DCs) which allows us to ensure Application Stability & Reliability. You will be focusing on collaborating for controls implementation, monitoring and reporting and ensure that operational processes and technology services are running within our risk appetite. You will be translating risk & control framework into day-to-day service delivery activities, track and report control health metrics and maintain dashboards for stakeholders/regulatory submissions. You will be responsible for supporting the business by driving technical projects and will bring multiple teams within the functional area to remain compliant, adopt industry best practices, eliminate manual touch points. You will be working alongside multiple cross functional teams like IT, compliance , risk , internal Audit, COO etc.

To be successful in this role you should have:

• Solid Technical Project Management skills – ability to run multiple projects and cyber initiatives across regions.
• Solid knowledge of Risk & Control framework, Technology standards, Cyber controls, and regulatory expectations ( SOX,DORA etc).
• Metrics & Reporting - using dashboards for control effectiveness, risk reduction and program health.
• Strong Stakeholder management.
• Excellent operational execution and cross-functional alignment – working with IT, compliance , risk , internal Audit and leadership.
• Strong Process Improvement and Issue Escalation mindset.
• Ability to promote innovation awareness (Cloud, AI, Zero trust , AO, automation in controls).

Some other highly desirable skills include:

• Scenario planning (e.g. cyber crisis simulations, blast radius exercises, table top etc).
• Excellent communication skills (both written & verbal).

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Pune office.

Purpose of the role

To manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation management of IT Services to support the banks operations and representing Technology service performance with senior stakeholders and managing IT service risk across the organisation.   

Accountabilities

• Development of strategic direction for IT Services, including the implementation of up-to- date methodologies and processes.
• Management of the IT Services department, including oversight of IT Services colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.  .
• Relationship management of IT Services stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
• Development and implementation of policies and procedures for IT Services, implementation and adherence of control targets and standards, policies and procedures for IT Services, managing adherence to group SLAs and controls associated with core technology production activities in incident, problem, and change.
• Management of IT Services risk, including identification of potential IT Services risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s change and compliance functions.  .
• Monitoring the financial performance of the IT Services department, including revenue, profitability, and cost control, driving value from any commercial agreements, strong management of any directly controlled costs etc.
• Management of IT Services projects, including driving successful research and related product launches, and deliverance of integrated solutions to clients.
• Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Vice President Expectations

• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.