IAM Onboarding Analyst

Join us as an “IAM Onboarding Analyst" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets.

To be successful as an “IAM Onboarding Analyst", you should have experience with:

Basic/ Essential Qualifications:

• Must have bachelor’s degree or Degree in business, engineering, science or other numerate discipline.

• Advanced level knowledge of Identity & Access Management and Workflow Management.

• Proficient in SQL Queries (Oracle and MS SQL).

• In-depth knowledge in IT Service Management and Software Development Life Cycle.

• In-depth knowledge of Business process design techniques.

• High level knowledge of various IT technologies Active Directory, Unix and LDAP.

• Understanding of Identity and Access management, Active Directory and overall IT infrastructure landscape

• Excellent oral communication, written communication and presentation skills.

• Ability to multi-task, ability to think laterally and to have input to / propose detailed, complex solutions to technical issues and self-starter and highly motivated.

• Business focus with thorough appreciation of IT issues and how IT enables the banking business.

• Excellent team player and able to work alone or with others

• Good to have experience of working in Projects and exposure to project management techniques.

• Demonstrated Business and functional analysis skills.

Some other highly valued skills may include:

• Hands on Experience in IAM technologies, such as OIM, Sailpoint with workflow design, implementations and troubleshooting.

• Proven experience in Managing Agreed SLA with Stake Holders on Request Queue.

• Proven experience in Managing Incident Queue.

• Strong analytical and investigation skills. Ability to resolve issues in a high-pressure and time critical environment.

• Hands on experience on end to end Ownership of any incident reported up to stakeholder management.

• Proven experience of managing for large scale of Integration in the system.

• Familiar with Information Security, Risk and ITIL concepts.

• An excellent understanding of and strong desire to provide excellent customer experience.

• Excellent interpersonal and communication skills.

• Enthusiast and motivated.

This role is based out of Pune.

Purpose of the role

To manage and implement Identity and Access Management (IAM) policies, processes, technologies and standards for all IAM functions to ensure the secure access and use of sensitive information across the organisation. 

Accountabilities

• Collaboration with stakeholders and IT teams to understand, analyse and implement IAM solutions into the banks process and infrastructure needs including authentication, authorisation, access management and single sign-on capabilities.
• Management and development of policies, processes and standards for all essential IAM functions aligned to the banks security and regulatory requirements.
• Execution of IAM audits to monitor processes and ensure that they comply with policies and regulations and identify potential security risks.
• Execution of incident investigations to respond to IAM related security events, identify the root cause of the incident and implement corrective measures efficiently.
• Identification of emerging IAM technologies and industry trends by collaborating with networks and conferences to gain IAM expertise and best practice.
• Development of IAM governance documents and reports to align the implementation and adherence of policies across the organisation.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.