Banking Governance Manager

Join us as a Governance Banking Manager and support the growth aspirations of the Private Bank and Wealth Management (PB) business by building a robust and scalable suite of products & services across the PB core geographies.

The role holder will provide oversight across the global product set from a first line risk management and governance perspective by ensuring the business is able to ‘operate in control’ and meet all Product Management, Governance, Risk, Control and Conduct Risk commitments.

Key Accountabilities

The Product Governance Manager will be responsible for end-to-end product management:

• Supporting the wider Banking team including Product Management to identify, understand and manage governance and risk in their business and embed a strong governance culture;

• Assisting with the development, implementation and attestation of the overall controls framework for Banking Products, ensuring controls are operating from a first line of defence perspective in conjunction with the Controls team;

• Coordinate activities across the team including completion of controls testing,  annual product reviews, annual audits, and procedures under Enterprise Process Taxonomy.

Stakeholder Management and Leadership

• Member of the team that engages directly Chief Controls Office to understand where product change is needed or enhancements to the supporting control environment. 

• Respond in a timely fashion to all enquiries/requests for product information and/or changes.

• Perform initial reviews with support of product managers to assess need for requested changes and the potential impact of these in relation to Control Frameworks and key governance activities

• Produces reports and brings recommendations to the Banking Governance Leadership team for guidance relating to new and existing products

• Proactively identify potential risks and support the team when issues raised, champion a risk mindset.  

Decision-making and Problem Solving

This role requires evaluative judgement and analytical skills as part of continuous improvement of the product set, pricing governance and supporting controls. The role holder will be required to assess and deliver for the needs of the Banking team, client, compliance with regulation, and internal processes

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

• With support of COO, Controls team and other functional areas, ensures compliance with relevant regulation, legislation and good market practice.

• Ensures strong controls are built into new processes and existing controls maintained/enhanced

• Ensures products adhere to the conduct risk framework and consumer duty requirements

• Ensures familiarity and compliance with all Bank policies and processes.

Person Specification

• Being skilled at managing relationships across a complex matrix organisation

• Logical, rigorous and able to form sound judgements

• Action orientated, proactive, structured thinker with the ability to multi-task in a high pressure environment.

• Demonstrates strong problem solving skills, reliability and makes ownership a priority.

• A good team worker, capable of building strong and trusted working relationships across businesses and functions in order to deliver required results.

Essential Skills/Basic Qualifications:

• Risk and Control experience and/or Product management

• Demonstrated experience in understanding of control frameworks and communicating updates, improvements, and issues for escalation

Desirable skills/Preferred Qualifications:

• Understanding of how the Banking function integrates with the Group to achieve the overall business objectives.

• Experience in governance and change management

London

Purpose of the role

To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. 

Accountabilities

• Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
• Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product strategy and development process, and communicate key findings to relevant stakeholders to improve and implement new product offerings.
• Response to colleague and stakeholder inquiries, resolution of issues, and provision of guidance on product usage.  .
• Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
• Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
• Participation in and delivery of training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
• Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.