Senior Product Designer

Join us as a Senior Product (UX) Designer here at Barclays, where you will shape seamless and intuitive user experiences, designing solutions to align with both user needs and business objectives. You will lead design projects, taking responsibility for planning, communication, and prioritisation, whilst collaborating with colleagues across the business. By using your understanding of business goals and technology development, you will ensure the quality of designs across app and web platforms, adhering to high design standards and accessibility guidelines. You will champion human-centred design practices, stay ahead of industry trends, and trial new methodologies to promote innovation. Additionally, you will mentor junior designers, contributing to the growing capability of the Insight and Design team. Through your leadership, you’ll ensure the quality of design is maintained and that essential design governance is followed throughout the process.

To be successful as a Product Designer, you should have experience with:

• Designing user-centred digital experiences, with a proven track record demonstrating your expertise and understanding of UX principles.
• Working with briefs, data, and user research to inform and enhance your design solutions.
• Collaborating effectively with cross-functional teams, confidently engaging with a range of stakeholders and providing valuable feedback when necessary.
• Applying design thinking to develop new products or improve existing ones, ensuring the needs of the business and users are met.
• Translating complex ideas into clear, engaging, and user-friendly design solutions.
• Utilising good understanding of human-centred design principles to create solutions that address user needs and enhance their experience.

Some other highly valued skills may include:

• A University degree or comparative qualification in digital or graphic design, with a good understanding of visual design principles.
• Proficiency in design software such as Figma, Adobe Creative Suite, or other relevant tools.
• Knowledge of HTML and CSS to better understand development components.
• Excellent communication skills to effectively present ideas, collaborate with teams, and manage stakeholder expectations.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific design technical skills.

This role may be based out of London, Glasgow or Knutsford .

Purpose of the role

To create user-centred and visually appealing designs for digital banking products by conducting user research, design of user interfaces and experiences, collaboration with stakeholders, and continuous improvement. 

Accountabilities

• Execution of user research and usability tests to understand customer needs, pain points, and integrate feedback and preferences to banking products and services, through collaboration with various stakeholders, including product managers and developers.
• Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience.
• Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products.
• Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development.
• Accessibility considerations to ensure that designs comply with accessibility standards and guidelines to provide an inclusive experience for all users.
• Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.