Agile Coach

As an Agile Coach, you will work within the Transformation team to deliver essential coaching and support across Enterprise Programmes, helping teams adopt and embed BUK ways of working. The role involves providing technique support to teams within the BUK Customer Journey Labs, including those driving accelerated customer journey transformation. You will act as a role model for change, championing the application of core agile skills while assessing team performance and leading workshops focused on new ways of working. This includes promoting agile values, principles, and practices across frameworks such as Scrum, Kanban, and SAFe. In addition to coaching responsibilities, you will oversee the execution of a project control framework that spans resource management, financial oversight, and governance or compliance activities, either for individual projects or as part of a broader business remit.

To be successful as a Agile Coach, you should have:

• Strong understanding of agile ways of working

• Hands‑on experience working in an agile environment

• Background in product and technology teams

• Scrum Master experience

• Business Analyst experience

Other highly valued skills may include:

• Coaching and mentoring individuals and teams

• Agile certifications (e.g., ICAgile, Scrum)

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

We are happy to consider those who can work from either our Northampton, London, Knutsford and Glasgow site.

Purpose of the role

Guides teams, leaders, and organizations in adopting and optimizing Agile practices.To foster an Agile mindset, enhance team performance, and drive continuous improvement by coaching teams in Agile methodologies, facilitating collaboration, and removing barriers to efficiency.Align Agile practices with organisational goals and support long-term, sustainable Agile transformations.

Accountabilities

• Mentor and coach : Guide teams and leaders on Agile principles, practices, tools, and methodologies in alignment to the Business Unit’s strategic needs and delivering value to the client / customers

• Facilitate Colleague Development:Coach and Develop colleagues to embed Agile ways of working, championing an Agile mindset and behaviors to drive cultural change

• Build High-Performing Teams: Help teams identify and address impediments to Agile execution and foster a culture of collaboration, innovation, and continuous learning

• Continuous Improvement: Use data and metrics to identify opportunities for improvement and growth

• Cross Business Collaboration: Collaborate with other Agile Coaches, share best practice and contribute to a network of Agile champions across Business Units

• Agile Adoption: Own the Agile coaching strategy to continually improve maturity levels across the organisation by embedding best practices.