Technical Product Owner

Join us as a Technical Product Owner at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.

To be successful Technical Product Owner you should have experience with:

• Leading cross-functional teams to deliver digital products or features from concept to launch
• Collaborating with technology, Design, UX research, operations and business stakeholders to define and prioritize product backlogs
• Translating customer insights and business objectives into actionable Features, User stories and acceptance criteria
• Chasing different digital metrices to understand the impact of the feature on banks Net returns as well enhancing customer experience.
• Making sure competitive analysis and UX research is done for every feature.
• Experience with process tools like MS Visio, Draw.io, JIRA, Confluence, Figma
• Proficiency in creating detailed functional specifications, user stories, and acceptance criteria
• Ability to engage with engineering teams and understand APIs, architecture, and integration patterns.
• Ability to define and maintain product roadmaps, write clear and actionable user stories, and translate complex requirements into deliverable features.
• Strong analytical background with experience using data to inform product strategy and prioritization.
• Skilled in working with design, compliance, operations, and third-party vendors to deliver cohesive, customer-centric payment experiences

Some other highly valued skills may include: 

• Cards domain specifically Co-branded credit card domain expertise and understanding E2E flows, industry standards, and evolving technologies such as open banking, digital wallets, real-time payments and relevant regulations like PSD2.
• Experience in the financial services or banking sector, especially in digital transformation initiatives
• Familiarity with regulatory and compliance considerations in consumer banking products
• Certified in Scaled Agile (e.g., SAFe), with a track record of leading agile teams, facilitating ceremonies, and driving iterative delivery in a fast-paced environment.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Pune.

Purpose of the role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. 

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.