Technology Product Owner, Markets Sales Technology’

Salary / Rate Minimum: $ 280,000

Salary / Rate Maximum: $ 320,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Join Barclays as Technology Product Owner for the Client Journey Optimization Program (Markets) and help transform Client Onboarding by reducing cycle time through process automation, orchestration, and workflow enablement. Partnering with the Business Product Owner, senior Business and Technology stakeholders, and Engineering/Architecture, you will translate business objectives into a prioritised roadmap, define solution scope (including integration, data, and non-functional requirements such as security, resilience, performance, and controls), and drive end-to-end delivery from discovery through build, release, and adoption, with robust governance, proactive risk management, and measurable outcomes against agreed KPIs.

• Key responsibilities

• Own the technology delivery roadmap for the Client Journey Optimization Program, aligning scope, milestones, and cadence to business outcomes.
• Translate Client Onboarding objectives into a prioritised backlog of automation, orchestration, and workflow capabilities that reduce cycle time and improve straight-through processing.
• Partner with Engineering and Architecture teams to shape the target solution: integration and data requirements, non-functional standards (security, resilience, performance, and controls), and orchestration/workflow & case management (including human-in-the-loop steps).
• Drive senior alignment and decision-making across Markets, Operations, Compliance, Risk, Legal, and Technology to manage scope, dependencies, trade-offs, and governance, delivering KPI outcomes with proactive risk management.
• Identify pragmatic analytics/ML opportunities (e.g., decision support, intelligent routing, and data/document extraction and validation) to reduce Client Onboarding cycle time and improve client and operational outcomes.

• Essential candidate skills

• Demonstrated extensive knowledge of how technology delivery integrates with the business division / Group to achieve overall business objectives.
• Demonstrated ability to use structured analysis to identify Client Onboarding pain points and design pragmatic process automation and workflow solutions in a regulated environment.
• Demonstrated ability to make and justify prioritization decisions (scope, sequencing, and resourcing) while managing dependencies and balancing value, risk, and delivery constraints.
• Demonstrated ability to align senior Business and Technology stakeholders on scope, delivery plans, and governance, and to drive measurable outcomes and adoption.

• Desirable skills (optional) 

• Experience with Client Onboarding processes and controls (e.g., KYC, documentation, approvals, and auditability).
• Hands-on experience delivering workflow orchestration and process automation solutions across multiple systems.
• Experience defining integration and data requirements (e.g., APIs, events, and data quality) in partnership with Engineering and Architecture teams.
• Strong ability to define KPIs (e.g., cycle time and straight-through processing) and communicate progress and outcomes to senior stakeholders.

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. 

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.