Director, Reputation Risk (Advisory)

About Public Policy and Corporate Responsibility

Public Policy and Corporate Responsibility (PP&CR) is accountable for the Group’s sustainability and citizenship agendas, in addition to leading Corporate Relations and Regulatory Relations.

­­­­­­­­­­­­­­­­­­Overall purpose of role

The Director, Reputation Risk Advisory will oversee all reputation risk Advisory activities undertaken by the Reputation Risk team, to support Barclays businesses and functions. The role holder will provide strategic leadership and expert advisory support to senior management, and proactively identify opportunities to further enhance the bank’s approach to reputation risk. The individual will manage the monthly Group Reputation Risk Committee agenda and associated materials, in addition to regular Board reporting.

Essential Skills/Basic Qualifications:

• Excellent communication and interpersonal skills.

• Considerable experience (5+ years) of managing reputation risk at a senior level in a complex, financial services or regulated organisation.
• Remain calm under pressure, prioritise conflicting work demands and translate large quantities of data into actionable guidance. 
• Experience of working with Executive Leadership and Boards.

Purpose of the role

To design, develop and consult on the bank’s internal controls framework and supporting policies and standards across the organisation, ensuring it is robust, effective, and aligned to the bank’s overall strategy and risk appetite.  

Accountabilities

• Identification and analysis of emerging and evolving risks across functions to understand their potential impact, and likelihood.
• Communication of the purpose, structure, and importance of the control framework to all relevant stakeholders, including senior management and audit.
• Support to the development and implementation of the bank's internal controls framework and principles tailored to the banks specific needs and risk profile including design, monitoring, and reporting initiatives  .
• Monitoring and maintenance of the control's frameworks, to ensure compliance and adjust and update as internal and external requirements change.
• Embedment of the control framework across the bank through cross collaboration, training sessions and awareness campaigns which fosters a culture of knowledge sharing and improvement in risk management and the importance of internal control effectiveness.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.