AVP - CCO Data Insights and Reporting

Join us for a role in " CCO Functions" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence.

You'll harness cutting-edge technology to revolutionize our digital offerings,

ensuring unapparelled customer experiences.

To be successful as a AVP - CCO Data Insights and Reporting, you should have experience with:

• Experience in Controls, Governance, Reporting and Risk Management preferably in a financial services organization.
• Develop and deliver best in class data insights and business intelligence products (using advance data visualisations, self-serve dashboards and mandated reports e.g. Tableau, MS-Office (Advance Excel, PowerPoint, ETL tools like Alteryx) to enable stakeholders to make informed business decisions.
• Deliver value-adding MI , Data Analysis, Themes and Data Insights, trends
• Excellent skills in data analysis using large structured and unstructured data, generating key Insights and automation using Tableau, Excel, SQL, VBA , ETL Tools (e.g. Alteryx).
• Good hands-on experience on data analytics (Python, NLP, ML, etc.), dashboard visualisation, number crunching, automation (e.g. self-serve).
• Good Hands-on experience in Automation using Power Apps,Power Query, Power Automate, Alteryx, VBA, etc. creating automated workflows for application development.
• Good knowledge of MS Office, Visual Studio, SharePoint and Data Management.
• Comprehensive understanding of Risk, Governance and Control Frameworks and Processes.
• Understanding of Data Management Priniciples and Data Governance including BCBS 239.
• Extensive experience of managing stakeholders directly &indirectly and across geographies & cultures, including presenting to senior leaders, supporting and providing robust challenge where appropriate.
• Experience in a risk and control capacity of a major banking/financial services organisation.
• Commercially astute, demonstrates a consultative, yet pragmatic approach with integrity to solving issues, focusing on areas of significance and value to the business.
• A strong understanding of Risk and Control environment/control frameworks/op risk, including understanding of second- and third-line functions and impact across people, process and technology.

Some other highly valued skills may include:

• Experience in Data Crunching/ Analysis.
• Design and managing SharePoints, Python (e.g. for extraction for complex data, visualization using MatPlotLib, etc.), Language Processing Skills (for Structured and Unstructured textual data e.g. NLP/LLP), Data Science capabilities e.g. machine learning in low/no code environment data wrangling with actual use case experience in large banking domain preferably in risk domain, Workflow based automation.
• Challenge the status quo by identifying opportunities for process improvements and implement control best practices across in-scope business areas.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

Location - Noida.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Key Accountabilities

Management Information & Reporting

• Develop and deliver best in class data analytics and business intelligence products (using advance data analytics tools and techniques e.g. Python, Language Processing, Structured Query, etc.) to enable stakeholders to make informed business decisions.
• Work collaboratively with CCO Governance & Controls Business Partner teams to deliver against the MI , Data Insight & Reporting strategy for the business.
  • Work collaboratively to produce clear, consistent, robust and value-adding and forward looking MI and Data Insight capability, leveraging all stakeholder requirements.
• Ensure consistent and quality MI & Reporting insights are delivered. 
• Act as the overall quality assessor of all MI & Reporting products published to the role holder’s business(es) or function(s).
• Drive a culture of continuous improvement in MI Practice products and overall proposition, both with allocated regional business/function and cross-firm.
• Act as principle point of contact for allocated regional business/function for all MI Practice enquiries and requirements.
• Co-ordinate, monitor, review and report on regulatory engagement.

Operational Risk & Control Data Management

• Maintain and support Operational Risk & Control data requirement and its compliance with Group Data Management Policy and Standards (GDMS) and Controls MI & Reporting Standard requirements through development and operation of data structure, data enhancements including compliance with governance and control requirements. 

Development and oversight of domain’s data requirements, authoritative data sources, lineage and metadata management to support reporting requirement with structured and unstructured data sources using RDMS Concepts, ETL, Language Processing, Structured Query, etc. 

Stakeholder Management and Leadership

• Able to influence and secure support of stakeholders both internally and externally to the Group Operational Risk function when required to achieve goals.
• Establish effective working relationships and demonstrate credibility when dealing with stakeholders up to and including Managing Director level.
• Demonstrate a collaborative communication style, promoting trust and respect with a range of stakeholders including Operational Risk subject matter experts (SMEs), RFT Chief Data Office, Risk Information Services, RFT Architecture and Controls Technology
• Work collaboratively with stakeholders in Chief Controls Office (e.g. Control Business Partners and others) to ensure that function’s strategic and operational objectives are delivered in time. 
• Facilitate dialogue between different stakeholders to aid decision making process.
• Build, coordinate and leverage, as appropriate, a network of contacts when delivering against projects and tasks. 

Decision-making and Problem Solving

• Participate in CCO leadership and other meetings as necessary.
• Able to influence and secure support of stakeholders both internally and externally to the Group Operational Risk function when required to achieve goals.
• Establish effective working relationships and demonstrate credibility when dealing with stakeholders up to and including Managing Director level.
• Build and maintain relationships across the business to ensure their input is incorporated into transformation programmes/projects.  Ability to manage a highly complex matrix of stakeholders at a senior level.
• Demonstrate a collaborative communication style, promoting trust and respect with a range of stakeholders including Operational Risk/ Controls subject matter experts (SMEs), RFT Chief Data Office, Risk Information Services, RFT Architecture and Controls Technology
• Work collaboratively with stakeholders in Chief Controls Office (e.g. Control Business Partners and others) to ensure that function’s strategic and operational objectives are delivered in time.
• Facilitate dialogue between different stakeholders to aid decision making process.
• Build, coordinate and leverage, as appropriate, a network of contacts when delivering against projects and tasks. 
• To role model the values and set the tone from the top on how to ‘Live the values’ with Barclays ‘Mindset’ when dealing with internal and external stakeholders.
• To lead, manage and develop colleagues in the most effective and efficient manner to achieve the execution of the business strategy and plan in line with the Barclays Purpose, Values and Mindset.
• To be accountable for the performance and talent management process, and succession plans, for own team and support other team leaders regarding these activities for their local staff.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

Personal attributes essential to performing role including competencies, expertise, knowledge, and experience. 

Essential Skills/Basic Qualifications:

• Graduate in any discipline
• Experience in Controls, Governance, Reporting and Risk Management preferably in a financial services organisation
• Excellent skills in data analysis using structured and unstructured data, generating key Insights and automation using SQL, Python, ETL Tools (e.g. Alteryx)
• Good hands-on experience on data science and analytics tools and techniques like NLP and ML
• Good Hands-on experience in Automation using Power Apps,Power Query, Power Automate, Alteryx and Python creating automated workflows and low-code/no-code application development.
• Good knowledge of MS Office, Visual Studio, SharePoint and Data Management
• Must have knowledge of PowerBI & SQL, R or similar, Language Processing
• Comprehensive understanding of Risk, Governance and Control Frameworks and Processes
• Understanding of Data Management Priniciples and Data Governance including BCBS 239
• Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solutions.
• A clear understanding of the elements of an effective control environment, enterprise risk management framework, operational risk or other principal risk frameworks
• Experience in managing or providing inputs for risk/ control committees
• Extensive experience of managing stakeholders directly & indirectly and across geographies & cultures, including presenting to senior leaders, supporting and providing robust challenge where appropriate.
• Experience in a risk and control capacity of a major banking/financial services organisation.
• Understanding of and experience of working with MI & Reporting preferably within Operational Risk space
• Strong understanding and practical exposure to application of BCBS 239 principles and related frameworks
• Commercially astute, demonstrates a consultative, yet pragmatic approach with integrity to solving issues, focusing on areas of significance and value to the business.
• A strong understanding of Risk and Control environment/control framworks/op risk, including understanding of second and third line functions and impact across people, process and technology.

Desirable skills/Preferred Qualifications:

• Experience in Data Crunching/ Analysis
• Design and managing SharePoints, Language Processing Skills (Structured and Unstructured), Workflow based automation
• Financial Services experience

• A relentless drive for executing consistency, efficiency and effectiveness across the organisation.
• Leads by example by promoting trust and respect in all relationships. Builds a wide network across the business and externally, leveraging this to benefit the work of their team.

• Can clearly articulate impacts of scenario analysis and put forward solutions/ recommendations for consideration.
• Challenge the status quo by identifying opportunities for process improvements and implement control best practices across in-scope business areas
• Excellent Communication skills for complex isssues in easy to understand business as well technical langauge (both verbally and written)

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.