Technical Delivery Manager

Embark on a transformative journey as a Technical Delivery Manager. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. In this role, you will lead the delivery of network campus programs, ensuring adherence to delivery plans, budgets, quality standards, and governance requirements. You will collaborate closely with stakeholders to optimize infrastructure, address technical debt, and apply disciplined delivery governance, leveraging data and AI‑driven insights to enhance transparency, decision‑making, and execution outcomes.

To be successful as a Technical Delivery Manager, you should have experience:

• Delivering Networks infrastructure projects end-to-end, maintaining controls over meeting scope, schedule, budget, quality, and governance standards including reporting (milestones, RAID, dependencies, decision logs, etc)

• Partnering with application and platform teams to prioritize and execute infrastructure estate optimization and legacy/technical debt remediation

• Using data analysis and dashboards/metrics to generate insights that inform prioritization, support decisions, and unblock delivery

• Identifying, assess, and manage delivery/service risks and issues to closure, embedding controls and aligning with relevant policies, procedures, and regulatory expectations (including responsible AI considerations)

• Improving delivery effectiveness by introducing automation and AI-enabled tools (e.g., copilots/assistants) for workflow efficiency, summarization, and reporting; define high-value use cases and measure outcomes

Other highly valued skills include:

• Knowledge, skill, and experience with AI Platforms including CoPilot and other Barclays Platforms

• Proficiency in Microsoft Excel for data analysis and reporting

• Project Management experience and/or Certification (PMP, CAPM, Prince 2)

You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job-specific technical skills.

This role is located in our Whippany, NJ office.

Minimum Salary: $75,000

Maximum Salary: $135,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. 

Accountabilities

• Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints.
• Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations.
• Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies.
• Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges.
• Management of change requests and communication with stakeholders throughout the project lifecycle.
• Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.